Let us earn your trust with one by one step. We make you available a sample of the project with a trial run, pilot or proof of concept. In this way we both get to know each other. We believe that this is a good way to build a long lasting working relationship.
For example you might consider a proof of concept project that will be the foundation for the overall project.
Here is what might be included.
A report on the overall project including estimated cost, time, schedule, technology, design, navigation, problems, solutions, third party product research, etc.
Sample homepages so that you can select the best "look and feel" and you can get entire overlook how your site will run after completion.